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Case Study

Bringing Efficiency into Utility Monitoring


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    Service line
    Software engineering


    An international engineering consulting group, headquartered in Denmark, engaged Euristiq for the end-to-end app development of an integrated utility monitoring system (UMS) for asset management. The IoT-based UMS can automatically gather utility companies’ data from all sources in a utility network, analyze it, and present it as key performance indicators, following the general standards developed by the Danish Water Association and the Ministry of Environment and Food of Denmark. The solution monitors conditions and performance online, identifying areas for maintenance work and improvement.

    • Developed a web-based IoT system that gathers and analyses utility company’s data
    • The platform monitors the conditions and performance of the assets online, identifying areas for maintenance work and improvement
    • Contributes to a more than x10 decrease in time for troubleshooting and problem resolution and reduces operating costs by 15%
    utility monitoring software application by euristiq


    Utilities companies must excel in performance management to distinguish themselves as industry leaders. The integration of a cutting-edge IoT system can play a key role in minimizing leaks, optimizing operational efficiency, and fortifying supply chain processes. Early leakage detection not only minimizes water or resource wastage but also prevents costly repairs and environmental damage.

    After careful consideration of the client’s requirements, we developed a holistic utility monitoring system for online monitoring of performance indicators. We developed a sophisticated rules engine for metric analysis and alarm triggering – a complex UI and backend. This enables users to add custom rules for monitoring utility conditions that trigger alarms.

    Web-based management information system

    The system integrates with the utilities company’s existing IT platform and collects metric data from different sources in a utility network, such as Aquis, SCADA, GIS, CIS, asset management, finance, etc. It aggregates data over time and areas, processes it, and can generate management reports, creating a unified platform for control and follow-ups. The raw data the system collects can be analyzed to calculate financial ratios.

    Online monitoring of performance indicators

    The management information system collects data from GIS, SCADA, noise loggers, hydraulic models, and water samples, etc., and transforms it into valuable performance indicators and key figures, displaying them on the map. The utility management system monitors processes and allows users to react to any deviations from the rules and make corrections.

    Identification of improvement areas for utility companies

    If the key figures do not meet the goals, the IoT-based UMS identifies and prioritizes areas for daily maintenance work and improvement.

    utility monitoring software development by euristiq


    Essentially, the custom utility monitoring system we developed monitors the condition of the utility’s distribution network and then identifies and prioritizes areas for maintenance work and improvement. It helps utility companies gain an overview of their supply processes and save time and money.

    The system contributes to a more than x10 decrease in time for troubleshooting and problem resolution and reduces operating costs by at least 10-15%. Combined with other products developed by the client, the system helps reduce high water loss in Oslo, Norway.

    Project scope


    1. Technical consulting
    2. Requirements elaboration
    3. Architecture engineering
    4. UI/UX design
    5. Front-end/back-end development
    6. Quality assurance
    7. Participation in product management


    • ASP.NET
    • Silverlight
    • SQL
    • AutoMapper
    • Google Earth, KML
    • GIS

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